Effective date: 16 July 2026
About this policy
UCDeck operates this website and is responsible for the personal information collected through it. You can contact us about this policy or your information at info@ucdeck.com.
Information we collect
We may handle the following information when you use the site:
- Contact-form information, including your name, email address, optional company, optional machine or UCCNC setup, and message.
- Information you include when you contact us directly by email.
- Website analytics such as page title, page address, referrer, session and pseudonymous visitor identifiers, and page-visibility timing.
- Technical information ordinarily created when a website is accessed, such as IP address, browser, device, request, and security-log information available to our service providers.
The current AI Brain analytics script uses browser local storage and session storage to recognise a visitor and a browsing session. The script does not itself set analytics cookies.
How and why we use information
- To receive, assess, and respond to enquiries.
- To discuss product information, availability, and support.
- To operate, secure, diagnose, and improve the website.
- To understand which pages and information are useful to visitors.
- To maintain records where reasonably needed for legal, security, or business purposes.
Depending on the circumstances, these uses may rely on steps you ask us to take before entering a contract, our legitimate interests in responding to enquiries and operating the site, or compliance with a legal obligation. Where consent is required, you may withdraw it at any time.
Service providers and sharing
We do not sell personal information. We use a limited number of providers to operate the site and process enquiries:
- Vercel provides website hosting and the contact-form function.
- Resend provides email delivery for contact-form enquiries.
- AI Brain provides the analytics service loaded on the homepage.
These providers receive information only as needed to provide their services. We may also disclose information where required by law, to protect legal rights or security, or as part of a genuine business reorganisation.
International processing
Some providers may process information in countries other than your own. Where data-protection law requires it, the relevant provider or UCDeck will use an approved transfer safeguard or another lawful transfer mechanism.
How long information is kept
We keep enquiry information only for as long as reasonably needed to respond, provide follow-up or support, maintain appropriate business records, resolve disputes, and meet legal or security obligations. Analytics and technical records are retained according to the applicable service configuration and operational need.
Your data-protection rights
Depending on the law that applies, you may have rights to request access to, correction of, deletion of, restriction of, or a copy of your personal information, and to object to certain processing. You may also have the right to complain to your local data-protection authority.
To make a request, email info@ucdeck.com. If you are in Ireland, you can also contact the Data Protection Commission.
Security
We use reasonable technical and organisational measures intended to protect information. No internet transmission or storage system can be guaranteed completely secure, so please avoid submitting sensitive information that is not needed for your enquiry.
Children
This product-information website is not directed to children, and we do not knowingly seek personal information from children.
Third-party websites
Links to suppliers and other external websites are governed by those websites' own privacy information. Please review their terms before submitting information or placing an order with them.
Changes to this policy
We may update this policy when the website, providers, or legal requirements change. The effective date at the top of this page identifies the current version.